If you would like grumble regarding a home loan company otherwise broker, you really need to very first talk about the problem with them, immediately after which consider making a formal criticism. If you feel the borrowed funds financial otherwise representative keeps discriminated facing your, you could whine about this also. For every single financial or representative need to have its inner complaints procedure. If you have implemented this method and tend to be nonetheless unsatisfied, you could potentially take your issue into Economic Ombudsman Services. The newest contact details is:-
Individual helpline: 0800 023 4567 (free for all those phoning regarding good landline) or 0300 123 9123 (100 % free to possess mobile-phone pages who shell out a monthly fees to own calls so you can numbers doing 01 or 02) (Friday in order to Tuesday out-of 8.00am to eight.00pm; Saturday out of 9.00am to one.00pm)
First-go out consumers
To purchase a property for the first time can often be a good daunting sense, but there is however an abundance of helpful tips open to help you because of the procedure.